Welcome to Live Technical Support
The goals of CreditLine Technical Support (CTS) are:
- Provide clients with expert customer service
- Provide services that are low cost and high quality
- Provide an alternative to email and or dealer support
CTS provides basic telephone technical support for CreditLine/911 customers
as a pay-per-incident solution at a rate of $2.00 per minute. A yearly support service contract will also be offered.
CTS CALL CENTER BUSINESS HOURS:
9:00 am - 5:00 pm Eastern Time, Monday-Friday
AFTER HOURS: Support Techs are on call and periodically check messages on evenings and weekends. Please leave a voice mail and a tech will return your call. For a faster response, Submit a Web Support Ticket.
Before contacting CTS you will need the ability to allow for remote PC access via the internet and a payment method.